FLIGHT DATE: FEB.5/2017 DEPARTURE FROM: SOFIA (SOF) at 19:55 PM. ARRIVAL AT: VARNA (VAR) at 20:55 PM. DURATION: 1 HOUR FLIGHT NUMBER: FB973 AIRCRAFT: A319 SEAT NUMBER: 1F (BUSINESS CLASS) I arrived at Sofia Airport around 2 hours before the flight. I went to the Business Class check in (counters 1-3). They welcomed me, printed out my boarding pass and gave me a lounge invitation. Usually Bulgaria Air domestic flights departure from gate D1, which is located on the right side of the airport and it's a hall with security check and seating areas only (no lounge, no shops). But if you are a Business Class passenger or a gold member, you can use Vitosha Business Lounge, located in the International part of the airport and you also don't have to go through the domestic part. Security Check and passport control were fast - took only about 10 minutes. Then I went to the lounge. The lounge is very small - can welcome only about 25 guests. I also did some shopping and plane spotting at the airport. Aegean A320 Bulgaria Air A319 Qatar Airways A320 Because the gate is located in the domestic part, a crew came to pick me up and brought me to a gate only for me, where I waited for the bus to come and bring me to the plane. I boarded the aircraft and took my seat. There were two other passengers in the business class cabin. The seating configuration in business is 2-2 and in economy is 3-3. I was offered a welcome drink. We took off about 15 minutes later than expected. After takeoff, I was offered dinner. After that, I was offered chocolate and tea. We began our descent into Varna on time. We landed on time. The landing was very hard (some people's things fell off their seats. Even the cabin crew got scared).
Overall, the flight was very pleasant. The crew was very friendly and helpful. The food was nice.
SEAT: 8/10 FOOD: 8/10 CREW: 9/10 LOUNGE: 9/10 SERVICE: 8/10 OVERALL: 8.4/10
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