DATE: APRIL 10/2017 FLIGHT NUMBER: FB977 DEPARTURE FROM: SOFIA (SOF) AT 16:40 PM. ARRIVAL AT: VARNA (VAR) AT 17:30 PM. DURATION: 0H.50MINS. AIRCRAFT: E190 SEAT: 1A (BUSINESS CLASS) CHECK INI arrived at the airport around 1h.30mins. before the flight. I went straight to the Business Class counters 1-3, where there was a short line and only one of the counters working. Luckily, when I came, one more opened, so I was able to get my boarding pass fast. Also I was travelling with hand luggage only, so I didn't have to spend more time checking in. I had done online check in, so I already had my seat chosen. Passport control and immigration were slower than usual. Especially that one of the employees decided to give me hard time by not letting me go, because all domestic flights depart through the other wing, where is no lounge, but as a business class passengers, I was able to go to the lounge in the international part. But you need an invitation for that and the lady at check in forgot to give me one. So I spend there around 10 minutes. Also all the flights to Paris, Rome, London and Moscow were departing at that time, so the airport was pretty busy. And there is no Priority Fast Track. But however, I did not spend a lot of time there. LOUNGEI was invited to go to Vitosha Lounge. It is one of the 3 lounges at Terminal 2. This is the lounge Bulgaria Air uses. It is pretty small. The lounge doesn't really offer a lot of things. Only some alcoholic and non-alcoholic beverages, as well as some small desserts and sandwiches. I spent there about an hour. BOARDINGI believe general boarding began about 20 minutes before flight departure. But because I was flying in business class, I had to wait for a cabin crew to come and bring me to an empty bus gate, where I had to wait for a separate bus to come and take me after everyone else has already boarded the aircraft. So I actually boarded like 5 minutes before scheduled departure time. I was brought to my seat 1A and I was offered a welcome drink. I ordered a glass of water. I was the only business class passenger on today's flight, which is very unexpected, because usually there are at least 3. The cabin is very spacious and the business class seats are comparatively larger, offering more legroom and featuring seating configuration 2-2. There were total of 8 seats. TAKEOFFThe flight departed about 20 minutes later than scheduled. That was due many airplanes landing and taking off, which were scheduled before my flight departure. Taxiing Views after takeoff FOODRight after takeoff, the crew came and asked me whether I want to order some food and something to drink. There was only one choice. The plate featured a hot towel, an appetiser, an apple strudel and a glass of orange juice. The food was delicious and I think pretty good for a 50 minutes flight. FLIGHTAfter I finished eating, the crew took my plates and asked whether I want something to drink. I ordered some tea. Now I was able to take some pictures. The empty business class cabin of the E190 The seats really offer a lot of legroom. LANDINGWe began the preparation for landing around 10 minutes before the actual landing. At the end, the crew offered me some chocolates. ![]() We landed in Varna with a 7 minutes delay. The buses came and brought us to the main terminal. BOTTOM LINEOverall, the flight was very pleasant. The crew was extremely nice and helpful. The food was delicious. Bulgaria Air service has really improved since my last experience with them in February. I really much enjoyed the flight and I'm looking forward with flying with them soon again.
CHECK IN: 7/10 LOUNGE:8/10 SERVICE:10/10 FOOD:9/10 SEAT:9/10 CREW:10/10 OVERALL:8.83/10
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